Effective Coaching

Coaches should tailor their style to match situational expectations

20190317_120113Although Effective Coaching may very well be the best path a speaker can take in becoming a better speaker quicker, there is a belief held by some experts that not all speakers are coachable. Without a doubt, I believe that with a better understanding of our different Communication Styles and with Effective Coaching, both speaker and coach can come to realize that all speakers are coachable. Yes, even those who choose to take the scenic or Columbus route to their destination.

When both speakers and coach understand their different Communication Styles and are willing to work with each other honestly, the results can be rewarding for both speaker and coach. Communication Styles are often situational; however, good coaches will determine how to improve relationships by mastering and adapting their application of Communication Styles based on situations. Coaches should tailor their style to match situational expectations. Both speaker and coach must also identify their preferred style of communication very early in their collaboration to decide if their styles may affect the building of a trusted relationship in the future.

Speakers should be able to identify and understand their primary style of communication from their everyday interactions with colleagues, friend, and family. How a person is known to be from daily interactions with others, cannot be magically changed by coaching or by them stepping unto a speaking platform. Who or what you are all about will be revealed when you step in front of an audience.

You know best if your everyday style of communications leads to positive or negative reactions when interacting in creative groups at work, in personal or family relationships. Coaching can help speakers decide if their current style may be a problem or is valid based on feedback and outcomes or if they should consider adopting a new style of communication. Selecting a different style is not an easy fix. Styles can change with time, practice, and through Effective Coaching, however, both speaker and coach must be prepared to answer the following questions as they begin that journey.

  • When might the speaker want to adjust their communication style?
  • How can an understanding of their communication style improve their interactions with others?
  • How does their preferred communication style impact others as listeners?
  • How can the speaker tailor their communication style to match situational expectations?

When working with speakers, coaches can achieve positive results if both speaker and coach are also mindful of the following.

Direct Communicators prefer their coach to get to the point quickly and succinctly. Avoid over-explaining or repeating yourself. Focus on solutions and only provide details when asked. Initiating Communicators value interacting with others and sharing stories. Allow them time for socializing by creating a friendly, non-threatening environment. Provide time to express feelings and opinions.

Supportive Communicators appreciate a calm, steady approach. Earn trust by providing plenty of reassurance. When seeking their opinions and ideas, encourage them to express their concerns, and allow time to make decisions. Analytical Communicators like facts and figures. They prefer information presented in an organized manner. Be prepared to answer questions. Be patient while they think through and process new information.

Effective Coaching requires the building of an ongoing trusted relationship between speaker and coach. Anyone can provide feedback, but it takes Effective Coaching to elevate a speaker to their next level and beyond. Good coaches can see blind spots and potential that can change a speaker or a speech from the ordinary to the extraordinary.

Let those who choose to be like Columbus be a Columbus. It is all part of the journey. Let them go out and test their feedback. With those experiences, they too will learn, it takes an Effective Coach and Effective Coaching to see the unseen, to think the unthinkable and to try the untried with confidence. And, I do believe that when both coach and speaker realize the value of understanding different Communication Styles and the priceless value of Effective Coaching, they too will come to believe that with honesty, time and patience, all speakers are indeed coachable.

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Author: HenryOMiller

Henry joined Toastmaster in March of 1997. He is presently a member of five clubs in the Santa Cruz and San Jose area. Henry is an executive speech coach, humorist, and speechwriter. He is also a musician and a lyricist​ who likes to approaches his speechwriting similar to his approach to songwriting.