Your Power Pause

Let your audience embrace your silence.

20181207_093125Whether you’re presenting a speech at your club meeting, introducing a speaker at a social event or delivering a sales pitch, you will always connect with your audience if you stage some silence before you speak.  In the immortal words of William Shakespeare – “I stand in pause where I shall first begin.”

The power pause method has been the key to magnifying the messages of many great orators, however, stage silence before you begin your presentation should not be overdone. Your expressed purpose should be to make sure you have the undivided attention of your audience. Before you start, try locking your eyes on each of your listeners with a stare, as you silently review in your mind each word of your opening sentence. Make your Power Pause your final preparation before you begin to speak.

When you’re sure, you have your audience attention, it is wise to acknowledge that you now have their attention with a smile or perhaps a gentle nod. The Power Pause is the great equalizer. Whether you’re male or female, tall or short, dapper or grungy, an audience will lend you their ear if you take the time to make your audience stare back at you in hopeful anticipation, before you begin. Stand and steer with confidence as if to say I am ready for you. Are you ready to listen to me.

The Power Pause is one of the keys to charisma – that special power some speakers have naturally or develop. A power that makes them able to influence others and attract their attention and admiration. Audiences usually listen attentively to people they like and those who they admire. The Power Pause can also be your safety net also as you stare out into that audience for the first time from the platform. Let your audience embrace your silence. Take time to gather yourself, your thoughts, tame those butterflies as you begin to deliver what everyone present waited with bated breath to hear; your opening with a roar or a whisper.

 

Conflict – Wit – Wisdom & Humor

“Each one takes what he doesn’t have.”

GandhiOne of the best skills all speakers must develop is the art of being quick, witty and polite. Without a doubt, one of the best ways to defuse conflict is with wisdom, wit, and humor. Wisdom comes with time. However, humor and wit take practice. Mahatma Gandhi was a leader who also used wisdom, humor, and wit effectively to defuse conflicts. He was a lawyer, activist, and politician who became the leader of the nationalist movement against the British rule of India. Here is an example of his wit, his wisdom, and his humor.

When Gandhi was studying law at the University College of London, a professor by the name of Peters disliked him intensely simply because Gandhi never lowered his head when addressing him as he expected. There were always “arguments” and confrontations. 

One day Mr. Peters was having lunch at the University dining room when Gandhi came along with his tray and sat next to him.  The professor said, “Mr. Gandhi, do you understand that a pig and a bird do not sit together to eat.  “Gandhi looked at him as a parent would, to a rude child and calmly replied, “You do not have to worry, professor, I’ll fly away,” and Gandhi went and sat at another table.

Peters, red with rage, decided to take revenge on Gandhi’s next test paper, but Gandhi responded brilliantly to all questions. Unhappy and frustrated, Mr. Peters asked him the following question:  “Mr. Gandhi ! if you were walking down the street and found a package. And within that package was a bag of wisdom, and another bag with a lot of money, which one would you take?

Without hesitating, Gandhi responded, “Why of course, the one with the money.”  Mr. Peters, smiling sarcastically, said:  “I, in your place, would have taken the wisdom.”  Gandhi shrugged indifferently and responded, “Each one takes what he doesn’t have.”

Mr. Peters, by this time, was fit to be tied.  So great was his anger, he wrote on Gandhi’s exam sheet the word “idiot” and handed it back to him.  Gandhi took the exam sheet and sat down at his desk, trying hard to remain calm while he contemplated his next move.  A few minutes later, Gandhi got up, went to the professor and said in a dignified but sarcastically polite tone “Mr. Peters, you autographed my sheet, but you did not give me the grade.”

It is my hope that the next time you find yourself dealing with a Mr. Peters, you too will remember Mahatma Gandhi who was the master of wit and wisdom.

 

 

 
 

My Pathways DTM Journey

Change is good when you go first

20181215I joined Toastmasters in March of 1997 and received my first DTM in July 2007 under the original education program. In 2017 we had the rollout of Pathways in our District 4.  I achieved my second DTM award in November 2018 after meeting all the Pathways requirements for a second DTM   Why did I undertake a second DTM? Because it was time for change.

In 2009 to 2010 when I served as the District Governor for District 4, I learned about the new educational program under development to modernize the Toastmasters learning experience. I was excited. The Toastmasters organization started in October of 1924 and was incorporated in 1932.  Since then, the world of Communication and Leadership has changed tremendously. I too believed it was time for change, and it was time to change with the changes.

One of the reasons I decided to get on the fast track to complete the requirements in Pathways, was to help me better understand the changes in the new program. I knew what old offered but was curious about the new. I signed up to be a Pathways Guide for District 4. After introducing the required ten clubs to the program, I decided to do the program myself, to see where Pathways will take me. I wanted to validate the full range of benefits the Pathways program promised. Some of those promises were:

• Customized learning tailored to personal and professional goals
• Early and frequent recognition of accomplishments
• Mobile access to educational materials
• Expanded video and digital content
• A self-paced, self-development journey

At one of my sessions to introduce Pathways, a fellow Toastmasters said to me, if the change is so good why don’t you go first. So I did. The two Paths I selected Presentation Mastery and Visionary Communication delivered on the promises. Once I did my icebreaker, I realized how important it was to develop a strategy to complete each project with full benefits.  While it was great to have the flexibility of working online, anytime, anywhere, I found it useful to have the downloaded copy of each project. I also opened a notepad window and made notes after launching each project. The notepad made it easy to cut and paste key points as I worked through a project. Finally, I would combine the guidelines from the worksheets with my notes to develop the required project for my presentations at club meetings.

The Pathways program is an evolution in the Toastmasters experience. It allows you to select and customize speeches on topics best suited for your personal and professional growth.  New projects like writing a compelling blog, creating a podcast and building a social media presence are dynamic projects, which were not available before the change to Pathways. Having done both programs, the old and the new, I believe the Toastmasters education program will help you build the core competencies required to be an effective communicator and effective leader.

To get started, you will find a wealth of valuable information on the Toastmasters Website. Another useful resource made available by a fellow Toastmasters Guide – Ken Braly from District 101 is available at http://kenb.com/pathways – Pathways will take you where ever you want to go if you embrace the change. This milestone in my Toastmasters journey made me realize that change is good when you go first.

Competitive Speaking

A great speech is spoken art.

20181206_145952Competitive speaking can put a speaker’s development on the fast track. To prepare for competitions, speakers must pay attention to those details often ignored. Here are a few of those details to consider as you prepare for your next speech to compete at the Club, Area, Division, District or International level of competition:

The true winners are not the ones who walk away with the trophy but those who win the hearts of their audiences.

Topic Selection: The topic you choose can decide your place in competitions. While you should select a topic you are passionate about, connecting with your audience should be your primary focus. Your presentation should not be all about you. It is should also have some universal appeal. The challenge is to establish a connection with your audience through personal stories, and real-life events spun into a unique, persuasive work of art. It should not be an act.  Simply put, a great speech is spoken art.

Avoid The Following: Recent events & stories overused by the Internet & News Media. Events with varied audience interest and opinions as well as topics too big to be delivered in 5 to 7 minutes. If after you have finished speaking your audience is left with many unanswered questions, you may want to ask yourself if this is a story I can deliver completely in the allotted time.

Study The Points Distribution As You Prepare Your Speech:  The points distribution is usually: Speech Development-Effectiveness-Speech Value – (Content – 50 Points) Physical-Voice-Manner-Manner (Delivery – 30 Points) Appropriateness-Correctness (Language – 20 Points).

Speech Purpose: The purpose of your speech should be clearly defined very early in your presentation. Are you speaking to Inform: Entertain: Persuade: Motivate.
Study the objectives of all ten speeches from the CC Manual. Focus on what do you want your audience to Think-Feel – Or Do after hearing your presentation.

Delivery: Don’t Tell Them–Show Them-Take Them
Be descriptive – Use word pictures to convey your message. A picture paints a … words.
Be concise but also be clear – Every unanswered question becomes a distraction.
Practice your personal stories and anecdotes so that they don’t sound rehearsed-Keep it real.

Timing: Write a 6-minute Speech and Deliver it in 7 – Find Your Speaking Rate.
Calculate your average speaking rate – Men average 125 Women 150. The average number of words in your speech should be between 700 to 750 words. Use single syllable words.

What is your Magic Moment: The moment in your speech that would make your presentation memorable. Every speech must have a magic moment, strategically placed for maximum impact.

A Call to Action:  Recall what you told your audience in the introduction and body of your presentation. Leave your audience with a call to action. Close the deal to leave your audience with a lasting impression. If at the end of your speech you left your audience has a burning desire to take some action, whether you take home a trophy or not, you will be a winner in the hearts of your audience.

Are You Speaking or Performing

Your acting may become a distraction.

FB_IMG_1546708124190There is a fine line between public speaking and performing when you are on the platform. However, if you are performing more than you are speaking when your purpose for being on stage is public speaking, you are on the wrong side of the line.  In some cases, when speakers are not comfortable or too familiar with their message, they may begin to perform. What most audiences want from a speaker is their message, not an act. If you can make a connection with your audience through your message, there is no need to go into acting mode. Even if that act makes your audience laugh or cry, you run the risk of detracting from your message and your acting may become a distraction.

While the focus of speakers and performers is on making a connection with their audience using gestures, eye contact, vocal variety and use of the stage, your message will resonate with audiences when you are perceived to be authentic. When your audience can relate to your and your message you will be accepted as a credible messenger. Whether you are an experienced speaker or not, your focus should be on your message and not on how you are looking on stage. With more and more stage time, as a speaker you come to realize that it is not about you the messenger; it’s all about the message.

By no means am I saying it is inappropriate to inject acting into your presentation, however, as a speaker you should always remember that your primary goal is to communicate your message. While it is okay to get involved in your stories, you should revert to reality and your purpose as quickly as possible without taking your audience off on a tangent. Over time, you too will develop a style which makes your speaking and performing delivery appears seamless. Your ability to straddle that imaginary line that separates speakers from performers will develop as your stage time increases.

Presenting to audiences takes courage, however, if you strive to be who you truly are as a person when you are on the platform, half the battle is won. Stage presence is far more powerful than resorting to acting. Strive to be conversational with your audience. It takes practice and stage time to become an accomplished speaker. Speaking and performing both have lots in common, however, it is the intent that makes them separate. Leave the performing to actors and stay more on the speaking side of that fine line when you are on the platform.

 

Methods for Voice Relaxation

Your voice will sound richer and more colorful.

20181203_143234.jpgVoice relaxation is essential for good speaking, especially when doing vocal exercises. Many people “talk in their throat,” meaning they hold their vocal tones too far back.  When your vocal tones are too far back in your throat, your jaw muscles tense up and your voice sounds harsh and squeezed. You cannot produce a fine, resonant, pleasing tone when your throat muscles are pinched, tense, or strained.

Tight muscles combined with inadequate breath support causes disagreeable tones. A tone that sounds thin, nasal, high-pitched, and lacking in resonance. Nervousness also causes throat tightness, which is a common occurrence for inexperienced public speakers. If tightness is present during ordinary conversation, it is usually because of carelessness or if the speaker is not aware of how to relax their voice.

Here is a six-step method for relaxing your voice. If you do these simple exercises several times daily for a few minutes each time, you will soon notice a difference. Your voice will sound richer and more colorful.

  1. While standing or sitting comfortably, place your hands lightly on your throat muscles and speaks in a normal tone. Note the tenseness of the throat muscles and the tightness of your jaw.
  1. Yawn. Open your mouth wide. Finish the yawn with an easy “ho-hum,” prolonging the “hum” for several seconds. Drop your jaw as far as it will go without stress. Waggle the jaw from side to side and continue humming with your lips closed and jaw loose.
  1. Repeat the yawning and humming. Notice how your throat muscles have loosened and become relaxed see how comfortable your throat feels with the strain removed.
  1. To retain a feeling of ease and looseness, say the following words: hang, harm, lane, main, lone, loom. Open your mouth wide, dropping your jaw loosely. Exaggerate your lip and jaw movements. When your throat feels tired, stop and yawn again.
  1. Lightly knead the throat muscles with your fingers to eliminate tightness.
  1. Slowly repeat the following sounds: nah, nay, nee, no, noo. Drop your jaw and relax your throat. Prolong the sounds, giving each equal length.

Practice these methods of voice relaxation and you will develop a tone that is richer and more colorful.

What’s Your Purpose?

It takes Preparation to speak with Style – Substance – and Clarity.

20180929_095036Regardless of the occasion, we must have a purpose for speaking?  The 4 Types of speeches are to INFORM – PERSUADE – INSPIRE – ENTERTAIN.

The following are some of the crucial questions you need to ask yourself as you prepare for each occasion?

Is this a speech to PROMOTE a cause – IMPROVE your image or the image of your organization – Is it to SELL products or services – ANSWER questions – INSPIRE others or EXPLAIN a process.

After selecting your topic and deciding on your purpose, here are some more questions to consider as you research and prepare your presentation.

  • Do I know this topic very well?
  • Am I passionate about this topic?
  • What do I want to accomplish with this speech?
  • Can I complete this presentation in 5 to 7 without leaving unanswered questions?

What do you want your audience to think, feel or do, in that minute of silence after your presentation?

It takes PREPARATION to speak with Style, Substance, and Clarity.  Prepare every speech to be UNDERSTOOD, REMEMBERED and REPEATED  –  When your speech is understood, it will be repeated. When it is repeated, it will be remembered – Speak to be remembered – However, statistics show:

  • 50% of what I tell you even now, will be forgotten in 24 HRS.
  • In 24 HRS after that, you will not remember another 50%.
  • 24 HRS after that you may even question if you weren’t ever here.

Keep it simple. You must have a hook. The THEME or SCARLET RIBBON must run through the speech or presentation, from beginning to end. You must also have a SPEECH STRATEGY – What is Your Point of Attack? Head the Heart or the PocketBook?

TITLE:  First Impressions are lasting. Don’t give away your entire presentation or speech with the title. Your title is your anchor – Include it in your presentation.

OPENING – Lead with your strongest point. When you begin! Start! First impressions are lasting. In your first minute, you can win over or lose your audience.  Give a hint or some indication where you are taking your audience.

Don’t Tell Them–Show Them-Take Them.

  • Be descriptive – Use word pictures to convey your message
  • Be concise but clear – Every unanswered question becomes a distraction
  • Practice your personal stories and anecdotes so that they don’t sound rehearsed-Keep it real.

HUMOR: Ever tried to buy a piece of equipment from someone who doesn’t know how to operate it? Be factual. Use statistics. Do not overstate your case. You’ll undermine your credibility. Don’t try to be a comedian.

COMMUNICATE CLEARLY AND CONCISELY

Make brevity a part of your style.  Write and then deliver or deliver-then write. Whatever happens, to be your choice – Focus on your choice of words.  Check each sentence to see if fewer words can provide the same message. Great speeches are not written – they are re-written – This is why we write!

DELIVERY

Everyone has a personal manner of speaking.  Be yourself.  Most people can process information only at a moderate rate. Find your voice. Find your rate. Don’t speak too fast or too slowly. Don’t try to sound like someone else.  Use strategic pauses for emphasis. Practice enunciating each word clearly – Work on your Verbal Punctuation.

CONCLUSION

Your conclusion is just as important as your opening. Recall some of the main points of the presentation. Leave enough time to summarize and emphasize your take away message.

Your Ahs Ums & You Knows

How do you silence your “Ah” counter?

20190425_163601.jpgWhen you are on the speaking platform, have you ever found your mind twisting and turning, groping for words or at a loss for your next thought? Do you then turn to the most commonly used filler words like “Ahs,” “Ums” and the dreaded “You know”? How do you silence your “Ah” counter?

How do you turn those negatives into positive sounds, even when your choice is silence? Studies have shown subject matter, and breadth of your vocabulary determines the use of filler words more than habit or anxiety. Some may ask why filler words or phrases are needed at all. What motivates a speaker to fill every moment of silence with sound? For some speakers, it is the fear of dead space when speaking while for others, it may be because of the careless speaking habits perfected over time. Great speakers rarely use unnecessary words, interjections or distracting sounds. Great speakers do not wing it. Great speakers prepare their presentations. Listen carefully to their delivery, and you will find it is not that they avoid pauses, interjections or fillers altogether; instead, they replace their “Ums” “Ahs” and “You know” with filler words that sound natural, intentional and conversational.

The cure for filler words without a doubt is preparation. Speakers can reduce nervousness by pre-determining the way they would like to express their ideas through preparation and practice. By no means, should you avoid silence, however, when pauses are overused, it can be an indication the speaker is unprepared. That style of delivery is distracting to listeners. One proven method of avoiding distracting sounds is by replacing your “Ums” “Ahs” and dead silence with stronger filler words like “Now,” “However” or “You See.” with enthusiasm and confidence. With a little practice, you will soon find your filler words sounding much more powerful and intentional, just like the great speakers.

We all experience senior moments when we are on the platform. A useful ploy to avoid pregnant pauses when you have lost your trend of thought is to repeat your very last sentence with a change of tone and emphasis, as you collect your thoughts. Interjections also come in handy in those moments. An interjection is a word or collection of words that express feelings. For example, “Gee,” “Wow!”- “Oh my!”. I have learned from experience to embrace the use of words like – Yikes, Ouch, and Oops in speeches and to keep them handy for unplanned moments. One notable characteristic of interjections is they have little or no logical connection with the words or sentences that follow. You can safely use them to distract your audience as you collect your thoughts. Turn your negatives into positives. Start using your filler words and interjections with confidence. Make them a part of your conversation with your audience. Practice them until they become permanent, and they will add style and color to your speaking.

The Sound Of You

After you have made your powerful statement!
Silence sends the message.

IMG_6959Do you know the sound of your voice? What you sound like. Have you ever been told you speak too fast, too slow; too loud too soft or you lack vocal variety. Perhaps when speaking privately, you have never received that type of feedback. It may be accepted as part of your personality. But what is your response if you receive this feedback when speaking in public. Whether we speak publicly or privately, the objectives are to be heard, understood and to be repeated. Your volume, rate, pitch, tone, and prosody determine how your message is interpreted. Your vocal variety, your voice inflection, and nuances determine how your message is understood. Often, it is not only what you say. It is how what you said was heard and received. Take a moment, record yourself to listen to the sound of you. If you do, you may be in for a huge surprise.

Even after listening to yourself, you may still be in denial. If you use the rule of three, you may be more inclined to address how you choose to adjust your delivery. Begin by acknowledging the issue when speaking privately. If you do, you may find it will improve over time when speaking publicly. The rule of three is simple. If you receive the same feedback, on three different occasions, from three different evaluators or three different sources, you have an issue you must address. First, you should recognize the problem as one that is important for your success as a speaker. Once you validate the feedback, test your adjustment and practice your modification in your private conversations until it becomes permanent.

Every element of vocal variety is essential. Volume is critical. When making a powerful statement. After you have made that statement, silence sends the message. Without that moment of silence, your message loses its effect. Rate and pace can be used to build tension and excitement in your speech. The resolution of that tension can be a twist or you can use rate to bring the segment to a climax by slowing down to almost a crawl. Whenever I think of pitch and tone as it relates to public speaking, I think of the great singers who color the music of their songs with the clarity of each word they enunciate. Listen to the phrasing of some of the great singers of yesteryear and you will get a better understanding of the art of phrasing which can be used when speaking publicly or privately.

One manner of delivery, which is common but gets little attention is prosody, defined as the rhythm and pattern of the sounds of language when speaking. I have also heard it described as “up talking.” Often we begging a statement at one pitch and end the sentence by dropping the voice, while some speakers raise their voice at the end of every sentence. Raising your voice at the end of sentences has the effect of sounding as if every statement is asking a question. It is a style of speaking which you can correct. Begin by focusing on the meaning you wish to convey aided by your vocal variety. Although your focus may be to improve your public speaking, if you begin to practice these tips in your private conversations your public speaking and speaking for all occasions will improve. What you practice privately will always find its way into our delivery when speaking publicly. Your voice is the voice of you.

Making Your Case

To make your case, you must first have one.

pexels-photo-290150.jpegThe art of persuading audiences and judges is as old as life itself. However, success or failure depends largely on how well you succeed in making your case. At Toastmasters meetings speeches are evaluated; we “evaluate to motivate.” But too often we highlight the good and whitewash that which needs improvement. In speech contests, presentations are judged to pick a winner. The objectives are very different; however, one may conclude that it does not matter if you are being evaluated or judged when your purpose is making your case.

To make your case, you must first have one. You must be clear about what you are asking your audience to think, feel or do. You must also be sure that what you are asking your audience to do is doable. If after you have presented your reasoning to that audience or judges, they should be so impressed by your argument about that which you are asking them to do, or not do, is the best in this case and in similar situations to follow, you would have made your case. This process is a proven method of presenting, judges and lawyers use courts, CEOs, and executives use successfully.

Making a connection with your audience is just as important as knowing everything about the subject matter you are presenting. Your ability to communicate is a gift to all. Although we may communicate differently, we all were born with the proverbial “gift of gab” in some form. As kids, we were able to talk ourselves out of any sticky situation. Don’t remember, ask your parents, they will be happy to remind you. Then it happened. Once we became conscious that there is a difference between talking in private and speaking in public, we became fearful of being embarrassed. We lost that gift of making your case, well except for those times when we get outraged. Why! Many will argue it is all because of fear.

Of all the emotions we are faced with on the platform, perhaps fear is one of the easiest to control. How do we control fear? Fear is controlled by you being true to yourself; just like when you were outraged. By being who you are, and what you are all about when you are on the platform. Sincerity is essential when speaking in public. If you are not sincere, you will always be looking over your shoulders. Your voice will quiver, knees will weaken, and as many who have been there and done that would confess, you would rather die than do what comes naturally – speak in public.

I have heard it said the most crucial minute in your speech is or should be the minute of silence after you have finished speaking. If at the end of your presentation, your evaluator, audience or judges feel compelled to take some action, positive or negative, you most likely would have or would have not made your case. Be clear about the purpose and the goals you want to achieve. A speech without a clear purpose will accomplish nothing. Decide before you step on that platform if your goal is to persuade, inform or entertain. Keep that goal like a banner in the front of your mind from the beginning of your talk to end. And when it is all over, the applause will let you know if or how well you have made your case.

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